How to Order for your PSA Certificates Online

 

 

  1. Log on to www.psahelpline.ph and click on the type of certificate you need (in my case, 15 birth certificates and 4 marriage certificates).  Take note that you will be placing one order for each person’s certificate (I had to be patient, but only for 30 minutes, not an entire day!).
  2. Choose the reason for ordering the certificate.  I chose the first one: Passport/Travel; I also had to select the country we were traveling to.
  3. You will be taken to a page where you’ll have to type the certificate owner’s information.  If you are applying for a different person (other than yourself), it’s best to have their complete information handy so you don’t waste your time going back and forth, asking for their personal details.  This is why I endeavored to finish the task while the entire family was literally, “under the same roof”.
  4. After submitting all your information, you will be asked if you had any procedure done on your certificate such as: Correction of Entries, Legitimation, Adoption, Court Hearings, and Supplemental.  If you’ve never had any, just click on “None”.
  5. The next page will ask who is requesting for the document.  Anybody can request for a person’s birth certificate PROVIDED he is of legal age and has a valid ID that matches the name on the application form.  The ID will be presented to the courier upon delivery.  On the same page, you will also be asked for authorized representatives who can receive the documents on your behalf in case you are not around when the courier arrives.  Again, these representatives must have valid IDs that they can present upon documents’ delivery.  As the requesting party, you must also provide the representatives with a Letter of Authorization and one of your valid IDs.
  6. On the Checkout page, you have a chance to double check all the information you provided.  Before submitting your request, you will be asked to provide your contact information, the complete delivery address, and the number of copies you need delivered.  One copy costs P350, this already includes processing and delivery.
  7. Upon hitting the “Submit” button, you will be taken to the confirmation page.  You will then receive an email from PSAHelpline with your order number and the different modes of payments.
  8. Pay and wait for your orders to be delivered.