Citizen Services

DFA Opens NCR-EAST Satellite Office for Passport Processing

The Department of Foreign Affairs (DFA) opened its new consular office located at the 7th level of Building C in SM Megamall. The DFA-NCR East consular officeis first of several passport offices the government is planning to open in shopping malls nationwide.

Only applicants with scheduled appointments and senior citizens with valid proof of age shall be accommodated. Teleserv will provide the appointment system for NCR-East with an expansion module for the appointment website which is

The new passport office will accept 1,000 applicants daily and is open from 10 a.m. to 8 p.m. for both processing and releasing Mondays to Saturdays, and from 10 a.m. to 2 p.m. for releasing only on Sundays.

"The opening of DFA-NCR East is the continuing fruition of the President and the Secretary of Foreign Affairs’ commitment to bringing world class and convenient service to the public," Foreign Affairs Undersecretary Refael Seguis said in a statement.

Enjoy your passport processing experience.

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