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How to Order for your PSA Certificates Online

 

 

  1. Log on to www.psahelpline.ph and click on the type of certificate you need (in my case, 15 birth certificates and 4 marriage certificates).  Take note that you will be placing one order for each person’s certificate (I had to be patient, but only for 30 minutes, not an entire day!).
  2. Choose the reason for ordering the certificate.  I chose the first one: Passport/Travel; I also had to select the country we were traveling to.
  3. You will be taken to a page where you’ll have to type the certificate owner’s information.  If you are applying for a different person (other than yourself), it’s best to have their complete information handy so you don’t waste your time going back and forth, asking for their personal details.  This is why I endeavored to finish the task while the entire family was literally, “under the same roof”.
  4. After submitting all your information, you will be asked if you had any procedure done on your certificate such as: Correction of Entries, Legitimation, Adoption, Court Hearings, and Supplemental.  If you’ve never had any, just click on “None”.
  5. The next page will ask who is requesting for the document.  Anybody can request for a person’s birth certificate PROVIDED he is of legal age and has a valid ID that matches the name on the application form.  The ID will be presented to the courier upon delivery.  On the same page, you will also be asked for authorized representatives who can receive the documents on your behalf in case you are not around when the courier arrives.  Again, these representatives must have valid IDs that they can present upon documents’ delivery.  As the requesting party, you must also provide the representatives with a Letter of Authorization and one of your valid IDs.
  6. On the Checkout page, you have a chance to double check all the information you provided.  Before submitting your request, you will be asked to provide your contact information, the complete delivery address, and the number of copies you need delivered.  One copy costs P350, this already includes processing and delivery.
  7. Upon hitting the “Submit” button, you will be taken to the confirmation page.  You will then receive an email from PSAHelpline with your order number and the different modes of payments.
  8. Pay and wait for your orders to be delivered.

WE GOT MARRIED RECENTLY, CAN MY 2 YEAR OLD SON USE HIS FATHER’S SURNAME?

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CitizenServices Says:

 

Dear Mommy,

 

File for LEGITIMATION to the Local Civil Registrar Office (LCRO) where the birth of the child is registered. The requirements for registration of Legitimation of illegitimate children are:

  • Certified True Copy of Certificate of Marriage,
  • Certified True Copy of the Certified of Live Birth of the Child,
  • Acknowledgement of Paternity (if not acknowledged in the COLB),
  • Affidavit of Legitimation executed by both parents w/c shall contain the ff. facts:
    1. Names of the parents,
    2. that at the time when the child as conceived, the aforesaid parents could have contracted marriage and subsequently contracted marriage,
    3. date & place when such marriage was solemnized,
    4. name of the officer who solemnized/officiated the marriage,
    5. city/municipality where such marriage was recorded,
    6. name of the child to be legitimated, and other facts of birth,
    7. date & place where the birth of child was registered, and
    8. the manner by w/c the child was acknowledged by the parents w/c may be in the child’s record of birth, in a will, a statement before a court of record, or in any authentic writing (not required for illegitimate children born on or after August 1988).

Repatriation and the oath of allegiance to the constitution & the Philippine Government shall be filed in the CRO of the city municipality where the instrument was executed. However, if the Philippine citizenship is re-acquired by naturalization, the order of the court granting citizenship shall be recorded in the Register of Court Decrees/Orders following the rules of registration of court decrees.

Steps

  1. Submission & Review of Required Documents
    Submit the required documents to CRO staff, who will review the submitted documents for annotation & registration.
  2. Payment of Fees
    Proceed to the City Treasurer’s Office for the payment of requisite fees.
  3. Record of Request
    Present your Official Receipt to the CRO staff who will record the request to the logbook.
  4. Registration of Legal Instrument/Annotation to the Affected
    Civil Registry Record CRO staff enters the legal instrument to the Registry Book, and annotates it to the affected record.
  5. Preparation of Annotated Record
    CRO Staff prepares the annotated civil registry record.
  6. Release of Documents EIC releases the document to the client.

 

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I FAILED TO REGISTER MY SON’S BIRTH WHO IS NOW 7 YEARS OLD, HOW CAN I REGISTER HIM?

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CitizenServices Says:

 

Dear Mommy,

 

  1. The requirements are: If the person is less than eighteen (18) years old, the following shall be required:
    • Four (4) copies of the Certificate of Live Birth duly accomplished and signed by the proper parties;
    • Accomplished Affidavit for Delayed Registration at the back of Certificate of Live Birth by the father, mother, or guardian, declaring therein, among other things, the following:
      1. name of child
      2. date and place of birth
      3. name of the father if the child is illegitimate and has been acknowledged by him;
      4. if legitimate, the date and place of marriage of parents; and reason for not registering the birth within thirty (30) days after the date of birth

    In case the party seeking late registration of the birth of an illegitimate child is not the mother, the party shall, in addition to the foregoing facts, declare in a sworn statement the recent whereabouts of the mother.

    Any two of the following documentary evidences which may show the name of the child, date and place of birth, and name of mother (and name of father, if the child has been acknowledged):

    • baptismal certificate;
    • school records (nursery, kinder-garten, or preparatory);
    • income tax return of parent/s;
    • insurance policy;
    • medical records; and
    • others, such as barangay captain’s certification.
    • Affidavit of two disinterested persons who might have witnessed or known the birth of the child.

    If the person is eighteen (18) years old or above.

    • All the requirements for the person who is less than eighteen (18) years old; and Certificate of Marriage, if married.
  2. Delayed registration of birth, like ordinary registration of birth, shall be filed at the Office of the civil Registrar of the place where the birth occurred.
  3. Upon receipt of the application for delayed registration of birth, the civil registrar shall examine the Certificate of Live Birth presented, whether it has been completely and correctly filled in and all requirements have been complied with.
  4. In the delayed registration of the birth of an alien, travel documents showing the origin and nationality of the parents shall be presented in addition to the requirements mentioned in Rule 25.

 

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MY HUSBAND WOULD LIKE TO ADD OUR YOUNGEST CHILD AS DEPENDENT IN SSS, HOW CAN HE UPDATE HIS MEMBERSHIP?

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CitizenServices Says:

 

Dear Mommy,

 

Changes in a member’s record should be reported immediately to the nearest SSS office by accomplishing SSS Form E-4 (Member’s Data Amendment) and submit a photocopy of the following:

birth or baptismal certificate of children for new/ additional /change of dependents/beneficiaries.

In the absence of the above-mentioned documents, submit a Certificate of Loss or Non-availability of the documents from the Local Civil Registrar of the place where the member was baptized and any two (2) of the following secondary documents, one of which with recent photo and date of birth, are acceptable:

  • Record of Employment
  • GSIS member’s Record
  • Certificate from the National Archives
  • Alien Certificate of Registration (ACR)
  • Birth Certificate of Children
  • Certificate of Naturalization issued by the Bureau of Immigration
  • Marriage Contract
  • Driver’s License issued by LTO
  • School records
  • Voter’s ID Card or Affidavit duly authenticated by COMELEC
  • TIN card
  • Life Insurance Policy
  • NBI Clearance
  • Pag-ibig Member’s Data Form
  • PHIC Member’s Record
  • Permit to carry firearms issued by the Fire & Explosives Unit, Camp Crame
  • Certification from the Office of the Cultural Minorities (Aetas, Negritoes, Mangyans, Manobos, Etc.)

For Muslim members, a certificate from the Sharia Court should always be attached to the supporting documents for the following member’s data change requests:

  1. marriage certificate for change of civil status;
  2. certificate of divorce for divorce
  3. certificate of conversion for conversion

WHAT ARE THE STEPS IN APPLYING FOR A PASSPORT?

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CitizenServices Says:

 

Dear Mommy,

 

  1. Log on to http://www.passport.com.ph
  2. Click the “Set an Appointment” button
  3. Select a DFA office location nearest you (ASEANA, Alabang, Ali Mall, Manila, Megamall, Galleria)
  4. Enter the CAPTCHA code and click the “Start Individual Appointment Process” button.
  5. Fill up the online application form completely and click “Submit”
  6. Read the requirements list and click “Continue”
  7. Read the important reminders and click “Continue”
  8. Choose an appointment date and time
  9. Confirm and print your application form. Check this from your submitted email. You need to click the confirmation link to finalize your appointment.
  10. Go to your chosen DFA office on the time and date of your appointment.

These are the steps when applying for your passport onsite:

  1. Present your printed application form to the Verification Counter
  2. Proceed to the Processing Area and present your requirements
  3. Proceed to the Cashier to pay for the passport fees
  4. Proceed to the Encoding Area for biometrics
  5. Proceed to the Passport Delivery Counter to have your passport delivered to you after the release date

HOW CAN I CORRECT THE MISSPELLED NAME IN MY BIRTH CERTIFICATE?

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CitizenServices Says:

 

Dear Mommy,

 

The wrongly spelled first name in the birth certificate should be corrected by filing a petition for correction of clerical error under the provisions of Republic Act 9048.

Who Shall File

  • owner of the record
  • owners spouse
  • children
  • parents
  • brothers
  • sisters
  • grandparents
  • guardian
  • other person duly authorized by law or by the owner of the document sought to be corrected;
  • if owner of the record is a minor or physically or mentally incapacitated, petition may be filed by his spouse, or any of his children, parents, brothers; sisters; grandparents, guardians, or persons duly authorized by law.

 

Where to File

  • If born in the Philippines
    • The petition shall be filed with the local civil registry office of the city or municipality where the birth is registered.
    • When the petitioner had already migrated to another place within the Philippines and it would not be practical for such party to appear in person with the civil registrar of the place of birth, the petition may be filed with the civil registry office where he/she is currently residing
  • If born abroad
    • If born abroad, with the Philippine Consulate where the birth was reported.

 

Supporting Documents

  1. Certified machine copy of the birth record containing the entry to be corrected;
  2. Not less than two (2) private or public documents upon which the correction shall be based like baptismal certificate, voters affidavit, employment record, GSIS/SSS record, medical record, business record, drivers license, insurance, land titles, certificate of land transfer, bank passbook, NBI/police clearance, civil registry records of ascendants;
  3. Notice/Certificate of Posting;
  4. Payment of one thousand Pesos (P1,000.00) as filing fee. For petitions filed abroad a fee of $50.00 or equivalent value in local currency shall be collected;
  5. Other documents which may be required by the concerned civil registrar.

 

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IF THE PARENTS ARE ABROAD, HOW CAN THEY APPLY FOR THEIR CHILD’S PASSPORT IN THE PHILIPPINES?

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CitizenServices Says:

 

Dear Mommy,

 

If both parents are abroad:

  • Affidavit of Support and Consent (ASC) executed by either parent indicating the name of the traveling companion (authenticated by the nearest Philippine Embassy or Consulate General). If minor is illegitimate, mother should execute the ASC.
  • Special Power of Attorney (SPA) with an attached photocopy of either parent’s valid passport (authenticated by the nearest Philippine Embassy or Consulate General) authorizing a representative in assisting the child to apply for a passport. If minor is illegitimate, mother should execute the SPA.
  • Original and photocopy of DSWD Clearance
  • Birth Certificate in SECPA of child
  • Marriage Certificate in SECPA of parents
  • Baptismal Certificate/school ID of child
  • There is no need to secure a DSWD Clearance if the minor traveling abroad has parents who are in the Foreign Service or living abroad or are immigrants, provided he/she is holding a valid pass such as a dependent’s visa / pass / identification card or permanent resident visa / pass / identification card which serves as proof that he / she is living with parents abroad.
  • Proper ID of the duly authorized representative (Please refer to List of Acceptable IDs)

 

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